Fortune 50 technology company
IT and security end a five-year fight in 5 months
Problem
IT and security teams fighting for five years.
4 VPs refereeing every fight.
Programs stalled; contractors hired to keep work going.
“Worse than a terrible marriage.”CIO
Solution
Interviews with leaders and engineers on both sides.
Took the VPs out of the meetings.
One day together, in person, one issue at a time.
Result
$1.5Ma month lost, by the CIO’s own estimate, for a $121B company.
4 VPs back to their own work: the teams settle issues themselves.
“I really thought we couldn’t bring these two teams together. You guys did.”CIO
Architectural glass company
Leadership team 50% more effective
Problem
One branch had run out of projects.
4 of 5 team behaviors scored low on our first assessment.
“Completely disconnected.”The CEO
Solution
Drafted the rally cry with the team, and scored progress every week.
Reassessed the team before every offsite.
Four offsites, and weekly tacticals until the team ran them.
Result
$3.1Msigned by that branch, 35% over last year.
0 of 5 scored low four months later.
“That whole thing triggered the turnaround.”The CEO
Healthcare provider
Leadership team cuts losses on care in half in one year
Problem
$1.69M lost on care the year we began.
Team assessment 3.37 of 5, all five behaviors at medium.
“There were little cliques, and there wasn’t that trust.”The CEO
Solution
One goal at a time: agency staff, margin, staff retention, residents.
Commitments tied to assessment items, reviewed at the next offsite.
Weekly tactical, led by us, then handed back.
Result
$830Kof that loss closed in one year, for a $9.6M-a-year organization.
Team assessment 4.10 of 5: trust, commitment, and results now high.
“They feel that they can trust me and trust each other.”The CEO